FAQ

Where are you located?
Castle Storage is located at 2551 Logan Ave, Waterloo, IA 50703. We’re just off Highway 63.
What are your office hours?
The office is open from 9:00 am to 5:00 pm (Monday to Friday) and from 10:00 am to noon (Saturdays).
Will I have 24-hour access to my unit?
Yes, you will. Castle Storage renters can get to their items any time of day (or night) they need to - seven days a week.
How far are you from Cedar Falls, IA?
Great question! Our self-storage facility is only about 7 miles away from Cedar Falls, meaning you can reach us after a short 12-minute drive. We’re also convenient to Evansdale, Dunkerton, Denver, and other nearby communities.
Can I store a vehicle here?
You sure can! Our ground-floor parking spaces will allow you to get your boat, RV and other vehicles safely stored while you’re away. With 24-hour access, renters can get out on the lake during the best hours and RV owners can avoid getting stuck in the traffic
Can I pay online?
Yes, you can. Being able to pay their self-storage rent online saves our customers a lot of hassle, especially if they’re not residing in Waterloo. Moving is not always easy and it’s a huge relief to have one less thing to worry about.

Will I get a security code to enter and exit the facility?
Yes, our property is secure with a fence and you will need a code to get access to your self-storage unit. The place is also equipped with a camera surveillance system and a variety of secure storage units, so tenants know their stuff is safe.
Is there a manager on duty?
Yes, there’s an area manager on site. We also have an after-hours emergency line, which you can use if you run into any issues outside of business hours. Don’t hesitate to ask us for more information.
How do I get started?
We make the process of getting a self-storage unit simple, even if you want to switch to a different unit size at some point during your time with us. We’re happy to take plenty of time to answer all of your questions, so don’t hesitate to contact us!